BIG LEAGUE MOVERS PRIVACY POLICY

(Effective September 1, 2024)

Big League Movers (“BLM”, “Us”, “Our” or “We”) respects and appreciates the trust You place in Us. That confidence will not be compromised by the sharing of Your personal, non-public information with Our affiliates, non-affiliates, or outside marketers. We recognize Our obligation to keep information about You secure and confidential. This Privacy Policy applies to BLM and its web sites (herein referred to as “web site” or the “Site”). You should read this Privacy Policy in its entirety.

We may update this Privacy Policy to reflect changes to Our information practices. If We make any material changes We will notify You by means of a notice on the BLM Site prior to the change becoming effective. We encourage You to periodically review the Site for the latest information on our privacy practices.

Why It Is Important We Share Our Privacy Policy?

We believe that maintaining the privacy of Your personal information is an essential piece of the service We provide. This Privacy Policy explains how BLM handles personal information, and the procedures that We follow to ensure privacy.

What Type of Personal Information Do We Collect?

We collect information about You to help serve your payment needs, provide customer service, and fulfill any applicable legal and regulatory requirements. We collect the information from transaction forms as well as other forms. This information may include the following:

• Contact Information: Such as your name, email address, phone number, and physical address. If You access BLM’s Services using a mobile device, We may additionally collect and store device sign-on data (including device ID) and geolocation data in order to provide Our services.
• Service Details: Information related to the moving services you request, including inventory lists, scheduling, and special instructions.
• Payment Information: Billing information necessary to process payments for services rendered.
• Website Usage Data: Non-personal information, such as your IP address, browser type, and browsing behavior on our site.

How We Use Your Information

Big League Movers uses the personal information we collect to:

• Provide moving and storage services.
• Process payments and invoices.
• Communicate with you regarding your service requests, scheduling, and feedback.
• Improve our services and customer experience.
• Comply with legal and regulatory obligations.
• Respond to social media postings You, or someone on your behalf, makes concerning BLM.

How We Share Your Information

BLM does not sell Your information, nor do We disclose Your information to marketing or other companies, with the exception of companies We may hire to provide specific services for Us or You. With that exception, We do not disclose any of the information described above to anyone, except as provided by law. Specifically, BLM may share nonpublic personal information with Our affiliates in the course of processing transactions, to comply with legal requirements, including subpoenas or similar legal process, or as otherwise required by law.  

In all cases, Your personal information is strictly protected. These third parties are bound by law and/or contract to use information only for the services for which We hired them, and are not permitted to share this information for any other purpose. 

How We Keep Your Information Secure

BLM maintains strict internal security measures. We restrict access to Your personal and transaction information to those BLM employees who need to know that information. We also maintain physical, electronic, and procedural safeguards that comply with industry standards to guard non-public information.

We will not sell or rent Your personal information to third parties for marketing purposes.

By accepting this Privacy Policy, You expressly consent to BLM’s use of Your personal information and direct us to do so in the manner described herein. If YOU disagree with the terms of this Privacy Policy, please do not use the Site, and do not use any Services or products provided by BLM.

Your Right to Opt Out or Request Access

BLM does not sell or distribute non-public information to third parties, except as provided above. If, in the future, Our policies were to change, YOU would be notified by a posting of that change on the Site and provided an opportunity to opt out of our disclosure of that information.

You may request to access, correct, or delete your personal information by contacting us at info@bigleaguemovers.com. Please note that certain information may be retained for legal or administrative purposes even if you request that it be deleted.

Notification of Changes

This Privacy Policy may be revised from time to time, as changes are made, new programs are added, or new or different services are added. The effective date of the change will appear above.  We may amend this Privacy Policy at any time by posting a revised version on Our web site. The revised version will be effective at the time We post it. In addition, if We propose to change this Privacy Policy in a substantial manner, We will provide You with at least 30 days prior notice of such a change by posting a notice on Our web site. After such a 30-day notice, You will be deemed to have expressly consented to all revisions or amendments to the Privacy Policy.

Website Traffic Information

Because of the way internet communication standards work, when you arrive at or leave the BLM web site, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit, IP addresses, the type of browser you use and the times You access our website. We use this information to try to understand our customer’s preferences better and to manage the load on our servers, so as to improve our services and your experience with BLM.

Our Use of “Cookies”

“Cookies” are small files of data that reside on your computer and allow Us to recognize you as a BLM customer if You return to our website using the same computer and browser. 

Our Contact with BLM Customers

We communicate with Our customers via email and/or text to provide requested Services. We also communicate with Our users by phone to:

• Resolve complaints or claims made by participants using BLM’s Services; 
• Respond to requests for Services; and,
• Conduct surveys.
  
  

Contact US

If you have any questions or concerns about this Privacy Policy or wish to opt out, please contact us at:

Big League Movers
4660 Distriplex Dr W, Memphis, TN 38118
Phone: 901-486-6897
Email: info@bigleaguemovers.com