Frequently Asked Questions

I'm a fan as of today. Everything went off like clockwork. I will be using them again.

Tommy, who was the lead man on the move, managed all aspects of our loading with care and respect. He even offered to pick up coffee for us to start our day! His team were creative problem solvers, and master packers. When we arrived at our... read moreTommy, who was the lead man on the move, managed all aspects of our loading with care and respect. He even offered to pick up coffee for us to start our day! His team were creative problem solvers, and master packers. When we arrived at our destination,, we we're delighted to discover that not one thing shifted on the entire 6 hour road trip. These movers know their business! You will not regret using Big League.

Having said that,, if they had a way to charge one's debit or credit cards over the phone without the 3% added charge, it would certainly help. When I asked if there was any way to make a payment & avoid the 3%, the girl on the phone responded saying, "Cash...". After a 6 hour load, her pert response seemed unsympathetic, even a tad callous to this weary, move-stressed consumer. Here's hoping the company will consider something besides requiring a customer to have a wad of cash on them all day. read less

Big League took care of all of our stuff perfectly. Everyone involved was very kind and professional. It was one of the hottest days so far this year and they were able to get us moved in fairly easily!

Big League Movers made our move very easy and efficient. They took the stress out of the move after another company had dropped my daughter's contract on the day of the move. From the moment my call was received until the moment the truck was unloaded, they were excellent in... read moreBig League Movers made our move very easy and efficient. They took the stress out of the move after another company had dropped my daughter's contract on the day of the move. From the moment my call was received until the moment the truck was unloaded, they were excellent in transparency about fees and excellent in communication. The movers were quick but careful. Everything arrived at her new home safely! Highly rate this moving company! read less

Big League Movers are the best! Eric, Love, and Armstead were our movers and they were wonderful. They worked really hard, were very efficient, friendly, and did a great job. They put my furniture right were I wanted, and even moved it when I changed my mind. They were very... read moreBig League Movers are the best! Eric, Love, and Armstead were our movers and they were wonderful. They worked really hard, were very efficient, friendly, and did a great job. They put my furniture right were I wanted, and even moved it when I changed my mind. They were very professional and took great care of us. I’d highly recommend them!!! read less

If I could give them 10 stars, I would. They were very competitively priced, reliable and responsive! Highly recommend them fit your move!!!!

I cannot say enough good things about our experience with Big League Movers. Anthony, the team leader, was respectful and efficient as was his team. They made the stress of moving a little less stressful. Plus, Big League Movers is a local company!

First time we used a moving company. They could not have made it a more pleasant experience. Guys were professional and took great care of our stuff. I was referred to them by a friend and now both of us are happy customers.

Just had Big League move out my home for a water damage claim I had and it was great working with them. Incredible attitude by all the guys and easy to work with. Communication was great, took care of our items and the back office staff did great communicating.

I used Big League Movers for my move out of my parent's house into an apartment. I just needed help moving big items (couch, bed, desk, table, etc.). I talked to Jody who gave me the estimate for the move and scheduled it. He was extremely friendly and helpful. He... read moreI used Big League Movers for my move out of my parent's house into an apartment. I just needed help moving big items (couch, bed, desk, table, etc.). I talked to Jody who gave me the estimate for the move and scheduled it. He was extremely friendly and helpful. He told me that I would be charged an hourly rate for the move. Between Jody's friendliness and the fact that I was charged an hourly rate, instead of being charged for moving out of my parent's 4,000+ sq ft house, it was a no brainer that I would use Big League.

My move was scheduled between 8 am - 10 am. I received a call from the moving captain at around 8 and they arrived by 8:30. In total, the move took 3.5 hours.

All my items were wrapped in multiple moving blankets and taped securely in order to ensure there would be no scratches and dings. It started pouring when the movers were halfway through moving my furniture into my new apartment so the fact that they made sure to protect everything meant nothing ended up wet. They de-assembled and re-assembled my queen-sized bed frame which was EXTREMELY appreciated. The movers were also extremely friendly and very efficient.

Once the move was over and we talked to the office for our final price they let us know that not all the materials they had estimated were used so they took off $130 from our total price. I appreciated how honest they were about this.

I would definitely recommend Big League Movers to anyone. They exceeded my expectations. read less

Jerome and his team did a great job getting us moved. Not only did they help us pack on moving day, they even brought in additional boxed when we ran out of supplies. Very happy with the service that was provided.

Our movers were incredibly helpful & easy to work with. Got everything taken from one place to another in just a few short hours. Big League Movers was in close contact with us on the backend making sure everything was going as planned also. Will definitely be using them... read moreOur movers were incredibly helpful & easy to work with. Got everything taken from one place to another in just a few short hours. Big League Movers was in close contact with us on the backend making sure everything was going as planned also. Will definitely be using them moving forward, thanks for making this move stress-free! read less

I had an out of state move planned and the movers I had hired were unresponsive with questions and proving to be very unprofessional. I was suggested to try Big League Movers so I gave them a call. They were able to get me on the schedule for the... read moreI had an out of state move planned and the movers I had hired were unresponsive with questions and proving to be very unprofessional. I was suggested to try Big League Movers so I gave them a call. They were able to get me on the schedule for the next day for an out of state 400 mile move with a very reasonable price. The guys showed up exactly when I was told they would and had all my items on the truck ready to go within two hours of arriving. All my items were transported safely and I was very pleased with the professionalism and care they took with all my belongings. I would highly recommend them to everyone and am so grateful they were recommended to me! read less

I did my part by being prepared and ready to move. They did their part by being prompt, careful, and methodical. Movers were friendly and asked all the right questions. And got everything moved, with zero casualties, right about at my estimated time. 10/10 Would use again.

The very professional and courteous company. They always answer their phones, follow up calls are prompt. Sales are customer service awesome. The movers care about your property. I had five men, all five wanted to make sure I was pleased. They were happy to be at work... read moreThe very professional and courteous company. They always answer their phones, follow up calls are prompt. Sales are customer service awesome. The movers care about your property. I had five men, all five wanted to make sure I was pleased. They were happy to be at work and happy to do work for me. I'm glad I got to know them for a day. You will be happy with them too. read less

I was already scheduled to move on the last weekend in February and I didn't have my new apt address. I wanted to be sure to have that before I booked or reached out to companies for a quote. The early winter storm threw back so many plans of people... read moreI was already scheduled to move on the last weekend in February and I didn't have my new apt address. I wanted to be sure to have that before I booked or reached out to companies for a quote. The early winter storm threw back so many plans of people in the area moving and while I could NOT book them, the fact that he was holding a time slot for me the following Monday meant a lot and even contacted me again to see would a later moving date be okay with the property managers. THAT is good business! read less

I have used them twice and they are the best. Not really sure how they shake out as far as cost compared to competitors but the quality of service is amazingly. They go the extra mile to ensure quality, easy to work with. Good people.

Amazing service all around! From booking and scheduling to a fantastic crew on move day. They took care of my stuff and my walls all while still being efficient and friendly. I highly recommend this company and will definitely use them again in the future. They... read moreAmazing service all around! From booking and scheduling to a fantastic crew on move day. They took care of my stuff and my walls all while still being efficient and friendly. I highly recommend this company and will definitely use them again in the future. They exceeded my expectations! read less

Amazing service all around! From booking and scheduling to a fantastic crew on move day. They took care of my stuff and my walls all while still being efficient and friendly. I highly recommend this company and will definitely use them again in the future. They... read moreAmazing service all around! From booking and scheduling to a fantastic crew on move day. They took care of my stuff and my walls all while still being efficient and friendly. I highly recommend this company and will definitely use them again in the future. They exceeded my expectations! read less

No hidden fees. You are not passed off to several staff, you deal with 1 person. Efficient workers that are careful. No items lost; nothing broken. After having moved across the country twice and having made several local moves in various cities this was by far my best... read moreNo hidden fees. You are not passed off to several staff, you deal with 1 person. Efficient workers that are careful. No items lost; nothing broken. After having moved across the country twice and having made several local moves in various cities this was by far my best experience. Good follow up by office staff during the mover to check to see if everything was going as scheduled. All around excellent. read less

We had a great experience with Big League Movers and highly recommend this company! Everyone from start to finish was professional, polite and courteous. The entire team went above and beyond for our move. They called before they arrived to let us know they were enroute. Once they arrived the... read moreWe had a great experience with Big League Movers and highly recommend this company! Everyone from start to finish was professional, polite and courteous. The entire team went above and beyond for our move. They called before they arrived to let us know they were enroute. Once they arrived the Captain/Crew Leader consulted with us on which items we wanted moved and answered any questions and concerns we had before starting the move. The entire crew was extremely quiet while working quickly and diligently throughout the day. They didn't even stop to take a break or to eat lunch. Floor runners were put down to protect our new flooring and every piece of furniture was wrapped, taped and thoroughly protected before being moved. They took the stress out of our move and made the transition easy for us. We have used other moving companies in the past and this has definitely been our best experience yet. The staff was incredibly friendly and attentive. Thank you Matt, Brandon & the rest of the team at Big League Movers! read less

Great office staff was very helpful with scheduling and planning. Moving crew was friendly helpful and worked very hard. They treated my stuff with care and respect and provided great timely service. This was my second move with Big League in the last three years and both were very positive experiences.

On-time, professional, competitive prices, and very flexible. Thanks for the assist to Mimeo.com. I recommend this company to friends, family, and colleagues.

Thanks,
Mark

Max and Leo did a great job with moving everything in and out efficiently and well. They were a huge help during my move!

The movers arrived an hour late, but the team redeemed themselves. Things happen that are not always in the plan. George and his team were not only professional and courteous, but they also assisted in the arrangement and placement of furniture in the new house. My parents downsized due to... read moreThe movers arrived an hour late, but the team redeemed themselves. Things happen that are not always in the plan. George and his team were not only professional and courteous, but they also assisted in the arrangement and placement of furniture in the new house. My parents downsized due to their age and mobility, and they had oversized furniture moving into the new house. Not one time did you the movers complain.

I would definitely recommend this company to anyone.

Thank you again for assisting my parents in this move today! read less

The gentlemen were polite and professional. They did their best in performing a 3 man job with only 2 men. I applaud their determination to get the job done.
They went above and beyond by foregoing a lunch break to get the job done timely.

Big League handled my out-of-state move seamlessly! During the initial quote stage, they did an in-person walk through, provide a quote within just a few hours, and promptly answered any questions I had. Leading up to the move, they continued to be responsive and accommodating. The day of packing, the... read moreBig League handled my out-of-state move seamlessly! During the initial quote stage, they did an in-person walk through, provide a quote within just a few hours, and promptly answered any questions I had. Leading up to the move, they continued to be responsive and accommodating. The day of packing, the crew arrived on time and were super efficient! Hope I got my packers names right, Daniel, Tommy, and Denzel were top notch! The next day was scheduled load day, again on time, super friend, and worked efficiently. They were also super careful with my items and ensured they were wrapped and well cared for. Two of the three from the initial load team were also the ones who met me in my new home, Marcus and Jaylen (hope I remembered that name right). Again super helpful, prompt, and efficient! Overall I could not be more pleased with my move, from end to end it was a job well done! Thanks to Dominique, Gavin, and Jeff along the way! read less

Big League handled my out-of-state move seamlessly! During the initial quote stage, they did an in-person walk through, provide a quote within just a few hours, and promptly answered any questions I had. Leading up to the move, they continued to be responsive and accommodating. The day of packing, the... read moreBig League handled my out-of-state move seamlessly! During the initial quote stage, they did an in-person walk through, provide a quote within just a few hours, and promptly answered any questions I had. Leading up to the move, they continued to be responsive and accommodating. The day of packing, the crew arrived on time and were super efficient! Hope I got my packers names right, Daniel, Tommy, and Denzel were top notch! The next day was scheduled load day, again on time, super friend, and worked efficiently. They were also super careful with my items and ensured they were wrapped and well cared for. Two of the three from the initial load team were also the ones who met me in my new home, Marcus and Jaylen (hope I remembered that name right). Again super helpful, prompt, and efficient! Overall I could not be more pleased with my move, from end to end it was a job well done! Thanks to Dominique, Gavin, and Jeff along the way! read less

Big League Movers did an amazing job with our move. They were efficient, professional, and responsive to all of our needs. The office also calls in to check on the move and if anything else is needed. Would definitely recommend them!

Excellent company. The guys were professional and respectful. They performed an excellent job. I have already told others about this company.

The crew of Malone, Edward and Young did a wonderful job moving me from Cooper Young to Downtown. Very prompt, great communication and fun to interact with. Appreciate you guys

The crew of Malone, Edward and Young did a wonderful job moving me from Cooper Young to Downtown. Very prompt, great communication and fun to interact with. Appreciate you guys

My 3 Man Crew of Torion, Damien, Z Bow and Jesse were Friendly, Professional, and Efficient.

We were able to completely move out and in across town within the 3 hour Minimum Estimate.

These guys went the extra Mile to remove the stress and strain of moving and ddI the... read moreMy 3 Man Crew of Torion, Damien, Z Bow and Jesse were Friendly, Professional, and Efficient.

We were able to completely move out and in across town within the 3 hour Minimum Estimate.

These guys went the extra Mile to remove the stress and strain of moving and ddI the heavy lifting for me.

I would Highly recommend Big League ! read less

What an amazing job! Michael, Kyle and Denzel were amazing!!! they were friendly and courteous! They made this move as painless as possible. Items were placed exactly where I needed them to be, so now there is minimal work for me to unpack. Thank you so... read moreWhat an amazing job! Michael, Kyle and Denzel were amazing!!! they were friendly and courteous! They made this move as painless as possible. Items were placed exactly where I needed them to be, so now there is minimal work for me to unpack. Thank you so much for a great move!!!! Parking was not the best at my home, but Michael was a pro. Would I call them again, yes, they are the only movers I use. read less

I have used moving companies many times during my life time and I honestly have never seen a moving company that went over and beyond to make sure the furniture was protected from any damage during the moving process like Big League Movers. I was totally impressed by the two... read moreI have used moving companies many times during my life time and I honestly have never seen a moving company that went over and beyond to make sure the furniture was protected from any damage during the moving process like Big League Movers. I was totally impressed by the two gentlemen who did the moving. Their care and professionalism was exceptional. Needless to say, it blew me away to witness how they handled every piece with care. Big League Movers is definitely a step ahead within their industry. I highly recommend them for all your moving needs. No question they will be my first and only choice whenever the need arises again.

Michael Teague read less

This our third time using Big League Movers for a local move. The prep staff is amazing! I've been lucky enough to work with Brandon each time and Dominque was very responsive. The day of our move went very well, despite some light rain. Our moving team consisted of Tommie,... read moreThis our third time using Big League Movers for a local move. The prep staff is amazing! I've been lucky enough to work with Brandon each time and Dominque was very responsive. The day of our move went very well, despite some light rain. Our moving team consisted of Tommie, Carlton and Kenneth worked really quickly and took great care with our possessions. There is no doubt that I would use Big League Movers again and I would definitely recommend them for any of their services. read less