Frequently Asked Questions
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Do I need an estimate?
Usually, a sales representative will be able to give you a good idea of a price range over the phone after getting some information about the items being moved, the size of the current location, etc. However, a Big League Movers professional can come out to your current location to give you an in-house quote, free of charge.
How is the cost determined for my move?
Big League Movers charges a one-time service fee and then an hourly rate. We have ZERO hidden fees. After the service fee and any other special circumstance fees (that you would be informed of while booking your move), your move cost is determined by the number of hours it takes to move.
How long does it take to move?
There is a multitude of factors that can affect the length of your move. Some examples are the distance between your two locations, how close the truck can be parked at each location, number of stairs, etc. There are also a number of customer related factors to consider. You can help shorten your move time and lower your cost by disassembling furniture prior to the movers arriving, clearly labeling boxes with their contents and location within your new home, and having a map of where you want furniture in your new location. Check out our Moving Tips for more helpful information.
How can I keep costs down during my move?
Keep in mind that moving is not an exact science and that each move is different. But, a good way to keep costs down is to be as prepared as possible for when the movers arrive to cut down on using any unnecessary time. Moving boxes is one of the most time consuming areas of a move, yet are some of the lightest things to move. So, try to use the same size boxes and be sure they are taped up and labeled correctly for the movers. Stack them up, so the movers can just place them on the dolly and go. Also, while the movers will be happy to do so, dis-assembly of furniture takes up time as well. You can try to disassemble any beds, desks, etc to cut down on time. In short, anything that you can do yourself or anything that can help the movers move faster will cut down on your cost.
Are there any unexpected costs I should be aware of?
NO! Big League Movers has ZERO hidden fees! While we do have some fees for keeping trucks overnight, moving pianos, and off hours fees. You will be made aware of any of these fees prior to your move.
How and when should I pay?
After the movers have placed all of your belongings in your home to your liking, they will tally up the amount of time it took and any other costs that were included in your move. Once that is done, the movers will call the home office to close the move. Your movers will then hand you the phone to speak with the Big League Movers representative who will go through all of the charges and the total bill amount. Any questions or concerns that you have should be brought up then. You can then pay by cash to your movers or any major credit card to the representative on the phone.
Should I tip my movers?
Like any service, a tip is not expected but definitely appreciated! A good tipping guideline is $5.00 to $10.00 per hour.
Can the movers transport my pets?
Unfortunately, there is not a safe place aboard the truck for the pets to ride. They cannot ride in the cab for insurance reasons, and the box of the truck is inappropriate because of the lack of climate control and potentially shifting items. Since moving day is traumatic enough for pets, Big League Movers recommends to keep them safely at a neighbor’s house, kennel, or friend’s home for the day.
Can the movers transport my plants?
In obedience with Department of Transportation law, Big League Movers cannot transport plants.
If I want to get a head start on packing and moving, what areas would be the most helpful?
Don’t focus on the moving aspect. We will take care of that! You’ll be amazed how quickly extra sets of hands – either the movers or friends – can move your boxes. Instead, focus on the packing aspect and being as prepared as possible so that when the movers do arrive, they can get started quickly. The most helpful areas to concentrate on would be your sentimental items and fragile items. Take the extra time to pack them well, this will ensure they arrive safely and help alleviate some stress by knowing that you packed your most valuable items yourself.
– Another tip is to move as many items as possible to a front room or garage. It is much quicker for the movers to load and unload to/from one open space. While the movers will be happy to collect and then disperse your belongings to each individual room, it is quicker (and therefore cheaper) to do so into one room and then you go through the items at your leisure. Again, anything you can do yourself or anything that can help the movers move faster is helpful.
I’m on a budget for my move, so which part of the move should I hire movers for?
Fortunately, Big League Movers will be happy to help you move your furniture and heavy items that might be difficult for you to move such as beds, desks, tables, etc. Our movers are experienced and can disassemble any large pieces for the move, and reassemble them upon unloading. If you can take care of the boxes and smaller items, we’ll handle the big stuff.
What should I do with hazardous items?
By law, moving companies are restricted from moving items such as flammables and firearms. Please see our items not allowed sheet to get a complete list. Also, be sure to empty the gas out of gas-operated items such as lawn mowers and weed-eaters prior to moving.
How can I ensure that my belongings will end up in the correct room?
Make sure to label your boxes clearly for the movers, and explain your labeling system to your movers. Color coding for each room is a great idea, or consistent shorthand such as DR for dining room, MBR for master bedroom, etc. Also, have a floor-plan, or even a map, in mind for the new location. Big League movers will be happy to arrange your furniture at your request in each room.
Do I need to empty my drawers?
For items such as dressers, chests, and desks the items can remain in the drawers. However, items such as filing cabinets need to be emptied for safety reasons.
What do I need to do to prepare my appliances for the move?
Big League movers will be happy to unhook and hook up your appliances such as the refrigerator, freezer, washer, and dryer. However, movers are not licensed to disconnect gas nor are they licensed plumbers. We do not accept any liability for these connections.
Can my refrigerator and freezer be moved with the food in them?
Arrange for a cooler to transport any food. The refrigerator and freezer cannot be moved with food in them.
Should I pack my breakables?
Remember that a moving company’s insurance will not cover damage from boxes that are not packed by the movers. While Big League Movers are professionals and would be happy to move any of these items, you might want to consider moving any heirlooms or precious items in your car to ensure their safety. Should you choose to have the movers move these items, be sure to point them out so they will take extra-special care of them.
Can my possessions be stored temporarily?
Should you need Big League Movers to store your items in our truck overnight or for a few nights, be sure to call in advance to reserve a truck. There is a flat fee per night to do so, so be sure to ask a sales representative about it when you call.
Will my furniture remain clean?
The movers will come equipped with all the necessary supplies such as moving blankets, tools, dollies, etc. The moving blankets will be wrapped around all of the furniture to ensure their safety, however, we recommend purchasing mattress covers should you desire to have them protected during the move.
Can the moving company dispose of any trash or unwanted items?
Yes, for a charge, Big League Movers can take any items you don’t want to the dump. This covers the labor as well as the disposal fee charged by the management of the waste disposal location.
Can I still move if it is raining or snowing?
Big League Movers will move in rain, sleet, or snow. We have done it all!
Do the movers take time off for lunch? Do I need to provide lunch for them?
Depending on how long the move is, the movers might take a 30 minute break for lunch in which you will not be charged. Although it is certainly not required, providing lunch for the crew is very much appreciated and might make for a shorter day since time would be eliminated in getting to and from a restaurant.
Our Clients Feedback
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Just had Big League move out my home for a water damage claim I had and it was great working with them. Incredible attitude by all the guys and easy to work with. Communication was great, took care of our items and the back office staff did great communicating. Tyler P.2 days agoJerome and his team did a great job getting us moved. Not only did they help us pack on moving day, they even brought in additional boxed when we ran out of supplies. Very happy with the service that was provided.
James Edwards4 weeks agoOur movers were incredibly helpful & easy to work with. Got everything taken from one place to another in just a few short hours. Big League Movers was in close contact with us on the backend making sure everything was going as planned also. Will definitely be using them... read more Brandon V.4 weeks agoI had an out of state move planned and the movers I had hired were unresponsive with questions and proving to be very unprofessional. I was suggested to try Big League Movers so I gave them a call. They were able to get me on the schedule for the... read more
Sonya Sandoval1 month ago -
I did my part by being prepared and ready to move. They did their part by being prompt, careful, and methodical. Movers were friendly and asked all the right questions. And got everything moved, with zero casualties, right about at my estimated time. 10/10 Would use again.
Kevin Mahaney1 month agoThe very professional and courteous company. They always answer their phones, follow up calls are prompt. Sales are customer service awesome. The movers care about your property. I had five men, all five wanted to make sure I was pleased. They were happy to be at work... read more
Carroll Hoselton1 month agoI was already scheduled to move on the last weekend in February and I didn't have my new apt address. I wanted to be sure to have that before I booked or reached out to companies for a quote. The early winter storm threw back so many plans of people... read more
Brooklyn Williams1 month agoI have used them twice and they are the best. Not really sure how they shake out as far as cost compared to competitors but the quality of service is amazingly. They go the extra mile to ensure quality, easy to work with. Good people. Robert H.2 months ago -
Amazing service all around! From booking and scheduling to a fantastic crew on move day. They took care of my stuff and my walls all while still being efficient and friendly. I highly recommend this company and will definitely use them again in the future. They... read more
A R2 months agoAmazing service all around! From booking and scheduling to a fantastic crew on move day. They took care of my stuff and my walls all while still being efficient and friendly. I highly recommend this company and will definitely use them again in the future. They... read more A R.2 months agoNo hidden fees. You are not passed off to several staff, you deal with 1 person. Efficient workers that are careful. No items lost; nothing broken. After having moved across the country twice and having made several local moves in various cities this was by far my best... read more Valerie A.2 months agoWe had a great experience with Big League Movers and highly recommend this company! Everyone from start to finish was professional, polite and courteous. The entire team went above and beyond for our move. They called before they arrived to let us know they were enroute. Once they arrived the... read more
Christina Robinson2 months ago -
Great office staff was very helpful with scheduling and planning. Moving crew was friendly helpful and worked very hard. They treated my stuff with care and respect and provided great timely service. This was my second move with Big League in the last three years and both were very positive experiences.
Scott Reeves3 months agoOn-time, professional, competitive prices, and very flexible. Thanks for the assist to Mimeo.com. I recommend this company to friends, family, and colleagues.Thanks,Mark Mark T.3 months agoMax and Leo did a great job with moving everything in and out efficiently and well. They were a huge help during my move! Eliza M.3 months agoThe movers arrived an hour late, but the team redeemed themselves. Things happen that are not always in the plan. George and his team were not only professional and courteous, but they also assisted in the arrangement and placement of furniture in the new house. My parents downsized due to... read more
Sonia Leonard5 months ago -
The gentlemen were polite and professional. They did their best in performing a 3 man job with only 2 men. I applaud their determination to get the job done.
They went above and beyond by foregoing a lunch break to get the job done timely. France Robinson5 months agoBig League handled my out-of-state move seamlessly! During the initial quote stage, they did an in-person walk through, provide a quote within just a few hours, and promptly answered any questions I had. Leading up to the move, they continued to be responsive and accommodating. The day of packing, the... read more
Abigail Lillge5 months agoBig League handled my out-of-state move seamlessly! During the initial quote stage, they did an in-person walk through, provide a quote within just a few hours, and promptly answered any questions I had. Leading up to the move, they continued to be responsive and accommodating. The day of packing, the... read more Abby L.6 months agoBig League Movers did an amazing job with our move. They were efficient, professional, and responsive to all of our needs. The office also calls in to check on the move and if anything else is needed. Would definitely recommend them!
Anup Narsi6 months ago -
Excellent company. The guys were professional and respectful. They performed an excellent job. I have already told others about this company.
Cheryl White6 months agoThe crew of Malone, Edward and Young did a wonderful job moving me from Cooper Young to Downtown. Very prompt, great communication and fun to interact with. Appreciate you guys
Jordan Abidor7 months agoThe crew of Malone, Edward and Young did a wonderful job moving me from Cooper Young to Downtown. Very prompt, great communication and fun to interact with. Appreciate you guys Jordan A.7 months agoMy 3 Man Crew of Torion, Damien, Z Bow and Jesse were Friendly, Professional, and Efficient. We were able to completely move out and in across town within the 3 hour Minimum Estimate. These guys went the extra Mile to remove the stress and strain of moving and ddI the... read more Daniel S.7 months ago - What an amazing job! Michael, Kyle and Denzel were amazing!!! they were friendly and courteous! They made this move as painless as possible. Items were placed exactly where I needed them to be, so now there is minimal work for me to unpack. Thank you so... read more Pamela H.7 months agoI have used moving companies many times during my life time and I honestly have never seen a moving company that went over and beyond to make sure the furniture was protected from any damage during the moving process like Big League Movers. I was totally impressed by the two... read more Michael T.7 months ago
This our third time using Big League Movers for a local move. The prep staff is amazing! I've been lucky enough to work with Brandon each time and Dominque was very responsive. The day of our move went very well, despite some light rain. Our moving team consisted of Tommie,... read more
Dawn Gaines7 months agoI was very pleased with the entire team from Big League. The service quote from Branson was done very thoroughly. Dominique followed up before the move to verify all things were ready. Our 2 day move went right as planned. The guys were extremely respectful and careful with our items.... read more Mindy S.7 months ago - They were great and very professional. Jessie was wonderful and very helpful. He was very friendly and willing to help with anything I needed. Tiffany B.7 months agoReviewed and received estimates from several local movers before making decision to employ The Big League Movers Team. Not one second thought in making decision.Starting with phone call for estimate. Communication is key and they delivered a Home Run!Crews gave advance notice of their arrival to begin packing. Showed up... read more Randall L.7 months ago
The team that came and did our move was very good and I am glad we ended up hiring movers. They were referred to us by our realtor which gave us a 10% savings. Would use them again.
Aaron Goodwin7 months agoThe absolute highlight of working with Big League were the movers Jessie & Cal. They helped move my dad from Memphis to Nashville and worked SO hard every step of the way and did everything with the best attitude and a smile. Couldn't recommend Big League more -- and BL,... read more Devin R.7 months ago - Leo and BA were the best! Awesome job. They were fast, courteous and wrapped everything with blankets. This is my second move with them! Linda C.7 months agoThe staff helped moved my entire business recently. Everything went as smooth as possible. And the rates were completely reasonable. Highly recommend Brian M.7 months agoMovers were on time, professional, handled my items with care, had a truck with lots of space, and moved very quickly. Would definitely recommend! Toneia M.7 months agoGreat team who were on-time, quick, clean and great to work with. No damages and the whole experience was perfect. Dennis F.7 months ago
