Memphis Utilities [2022] | GUIDE to MLGW, Trash & Other Utilities

When you move somewhere new, one of the hardest things to do is set up your utilities! There’s always a bunch of different places you need to go, and between the internet and water, you end up with twenty tabs open on your computer wondering where to start. If you’re relocating to Memphis, you don’t have to deal with that! In our guide, you’ll find information on all the utilities you’ll need, including how to contact them and set them up!

Gas, Water, & Electric | MLGW

MLGW is your top utility company in Memphis. They cover gas, water, and electric services, making it easy when it comes time to pay your bills. MLGW has been in service since 1939 and is the largest utility provider in Memphis. They serve over 439,000 customers and cover Shelby County. The electric is supplied by Tennessee Valley Authority. Water is supplied by an aquifer beneath Shelby County, and gas is supplied by MLGW itself. However, the only company you’ll ever deal with when paying your bill and setting up your utilities in Memphis is MLGW.

How to start service with MLGW

To begin your utility service with MLGW, you have to go online here. From there, you’ll fill out information like your address, when you want service started, and personal information about yourself. You’ll need to provide two pieces of identification, and one of those needs to have a picture. Examples include your driver’s license, passport, voter registration card, birth certificate, library card, and more. 

You’ll also have to come up with a $200 deposit to get your service started. However, if this will be a burden on you or your family, you can pay the deposit in eight months at $25 a month. As long as you pay your bill on or before its due date, you’ll get the $200 deposit back in 24 months.

How to transfer service with MLGW

If you already have an existing MLGW account, you will need to transfer your service. However, you will pay a $45 connection fee. You can fill out the transfer paperwork here.

MemphisElectric Charges with MLGW

MLGW charges your electric utility in Memphis depending on what season it is. You will pay a base rate of $13.93 a month and then pay per kilowatt that you use. In summer, the first 500 kWh you will pay $0.0762 per kWh. After the first 500 kwH you will then pay an additional $0.07595 per kWh. Winter is a bit cheaper at $0.07357 for your first 500 kWh and then $0.07261 for each additional kWh. In transition periods, you’ll pay $0.07159 for the first 500 kWh and then $0.07063 for each additional kWh. Summer is June, July, August, and September. Winter is December, January, February, and March. Transition periods include April, May, October, and November.

Gas Charges with MLGW

For your gas utility in Memphis, you’ll pay a service charge plus however much gas you use. The service charge is $10.22 per month. For the first 100 ccf, you’ll pay $0.599 per ccf. After 100 ccf, you’ll pay $0.507 per ccf. You’ll also need to pay for your gas adjustment rider, which varies each month and can be found here.

Water Charges with MLGW

MLGW charges your water utility in Memphis by the cubic foot. The rate is $2.133 per cubic foot. However, there are minimum rates that you have to hit based on the size of your water meter. These costs are as follows:

  • 5/8” meter $9.02
  • 3/4” meter $13.02
  • 1” meter $23.09
  • 1-1/2” meter  $51.95
  • 2” meter $92.36

How to Use/Pay With MLGW

The great thing about signing up with MLGW is that you can pay all of your bills online! You won’t have to search through a bunch of different logins to figure out who to pay and when. You’ll have one day where you can pay everything at once. The first thing you’ll need to do is sign up for an account. You should be able to do this when you register for their utilities. Then, you’ll need to find your MLGW login. From there, you’ll see a dashboard where you can begin your payments. MLGW bill pay can be found here. Your bill will be broken up into multiple parts where it will show which is gas, electric, and water. This way, you’ll be able to see just how much you owe for each separate utility. However, you can pay them all at once or you can pay them separately. You can make your MLGW payment through your bank account, debit card, or credit card.

If you’re ever stuck without a utility from MLGW, it’s possible that you’re experiencing an outage. The best way to check whether it’s an MLGW problem or a plumbing/electricity problem in your home is to look at the MLGW outage map. This will tell you if there are any current reported outages in your area or county.

MLGW Contact Info

Memphis Trash Utility | City of Memphis/Solid Waste Management

The trash utility in Memphis is run by the City of Memphis. You get charged a monthly rate of $22.80, and you can rent additional trash cans for $10 a month if needed. Solid Waste Management comes to your home once a week to collect trash, recycling, yard waste, and outside the can waste. All of these are weekly services except for outside the can waste, which is every other week. Here’s what is included in each service:

  • Trash: Anything you throw inside of the trash can
  • Recycling: Paper, plastic jugs and containers, metal, rigid plastics, glass, cardboard, cartons
  • Yard Waste: Up to a cubic foot of organic yard waste such as grass, leaves, tree limbs, etc. This does not include construction projects, scrap wood, or anything like that.
  • Outside the Cart: Twice a month, you can include large items, such as furniture, pieces of wood, and other things to be picked up by the bulk trash.

How to set up your Memphis trash utility

To set up your Memphis trash utility, go here. You’ll fill out your address to find your schedule, and then it will take you through the process of setting up your account.

Solid Waste Management Contact Info

Memphis Internet Utility | Xfinity & AT&T

Memphis is a big city, so there are many different internet companies. However, the two that provide 100% coverage in Memphis are Xfinity and AT&T. There are pros and cons to both options.

Internet in Memphis with Xfinity

Many people like choosing Xfinity for their internet because they start at just $20 per month. However, this is for a low speed. If you want 100mpbs or more, you can expect to pay $50-$60 per month. To start your internet service with Xfinity and see the deals they are currently running, click here.

Xfinity Contact Info

Internet in Memphis with AT&T

If you want fiber optic internet, AT&T is the company to go with. They offer the fastest speeds in Memphis, but you’ll pay a premium for them. You can expect the cost to be anywhere from $60-$100 per month. To start your internet service with AT&T in Memphis, click here.

AT&T Contact Info

Though setting up your Memphis utilities can be time consuming, using the links above will save you a lot of time and energy! If you’re looking at utilities because you’re relocating to Memphis, call Big League Movers at 901-486-6897. We’re a top-rated Memphis moving company ready to help you move!


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